Foundations FAQ’s
How does the short course work?
We will dive into the key concepts needed, to kick start your recovery.
We know how overwhelming it can be; trying to navigate a chronic illness without a clear path forward. So, we’ve simplified it for you. Inside our Foundations Program, you’ll find a simplified, easy to navigate Hub of pre-recorded content.
This is the content Toby has used to get proven results of the thousands of people he has helped over the past 14 years. This content is available for you inside your Hub 24/7 to watch anytime, and from anywhere in the world. All videos are in English and have the ability for you to pause and come back to them at any time.. With bonus 12 month extended access to these video trainings, you have the time to take things at your own pace.
On top of your video trainings, you’ll receive immediate access to our exclusive private Facebook group, available for Foundation Members only.
This is where you will connect with other like minded people, all on the same journey as you. Community is very important to us here at CFS Health so we ensure all of our online spaces are positive and inspiring ones. There is no negative venting allowed in our Facebook groups.
This ensures your online experience is a great one, conducive to your recovery. We have a proven track record of attracting wonderful people to our programs, you’re sure to feel supported, understood, and very welcomed.
You will receive access to our App so that you can access the program from any device.
We also have CFS Health Mentors ready to guide and encourage you, as well as 4 weeks’s of accountability check-ins along the way.
You will also receive a Bonus Q&A live Zoom call with two of our coaches and a Bonus 4 week Progress live Zoom call with Toby.
This is a 4-week program, with extended 12 months access to the online training Hub.
How long is the short course?
The Foundations Short Course is a 4-week program focused on tools to start your recovery. You will have access to the private Facebook group and receive accountability check-ins for the duration of the 4-week course. You will receive extended access to the online trainings inside the Foundations Hub, for 1 year.
How are the live calls facilitated?
These will also be recorded and housed in your online portal to watch any time.
If you have never used Zoom before we have instructions on how to use it inside your program Hub.
What is ‘the Foundation Hub’?
The Foundation Hub is your online portal where all of your video trainings are housed. You have access to this Hub 24/7 from anywhere in the world. You will have access to this Hub for 12 months, starting from 13th May 2024 until 13th May 2025.
You can also access the Foundations Hub from our App, available to watch on your phone, iPad, or any device.
Is there a Facebook group for this course?
Yes! There is a private Facebook group exclusive to Foundation members only. You will have access to the Facebook group for the duration of the 4-week short course (commencing 10th May 2024). It is not mandatory to join the Facebook group to participate in the short course.
Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.
Will I have a chance to ask questions?
We’ve got you covered!
Your video trainings inside your Foundations Hub will most likely answer the questions that you have.
There will be a bonus Q&A Live call and you will have the opportunity to submit a question prior to this call. Given the number of people enrolled in this program we can’t guarantee every question will be answered, however we will choose the most asked and most popular questions submitted. You will walk away from this call with the answers to questions that relate to you.
You will also have the support and guidance of our CFS Health Mentors through the private Facebook group.
Do you cover all time zones?
Yep! We currently have members in 61 countries. Our program is in English and is available to everyone no matter where in the world you are. All live calls will be recorded and a replay available.
Are the live calls recorded?
Yes. All live calls are recorded and the replays will be available inside your Hub.
I don’t have Facebook, can I still join?
Yes! The online Hub with all your trainings is housed on a separate platform to Facebook.
Group interactions and the opportunity to meet other like-minded people will be contained within the private Facebook group however it is not mandatory to join.
We understand that confidentiality is important to many. Some past members have preferred not to be known on Facebook so have joined with a pretend name. You are welcome to do this too.
Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.
What time will the live calls be held?
All calls will be held at 7am & 7pm AEST (two times offered to cover all time zones no matter where you are in the world)
Do I get email support?
No. This short course does not offer any personalised email coaching. Our team can assist with login or membership questions, but no personalised email coaching is available with this short course.
What is the difference between this short course and your main Mentorship Recovery Program?
Foundations is our brand new short course where we help you with the very first steps to solidify the foundations of your recovery so that you can gain stability and start making progress.
In our Mentorship program we help you every step of the way for the long term. With coaches helping you all the way to integrating back into life. Think of it as the Netflix of Recovery.
Will you offer this short course again?
Maybe. At this time, we don’t have the dates of when this course will be offered again. If you would like to access this program at the lowest price it will ever be offered, make sure to join this time round!
Do you offer refunds?
We're so confident that you're going to love the program, so the purchase of this short course comes with a 7-day money-back guarantee. If you don’t find the program of value within the first week, we’ll refund your money back. Once you have made your purchase and you find the trainings to be beneficial, they are yours to keep for an entire year
IS there captions or subtitles in your videos?
Every video will have subtitles in english and a written transcript in most course materials for you to read over or translate in your country.
How long is the short course?
The Foundations Short Course is a 6-week program focused on tools to start your recovery. You will have access to the private Facebook group and receive accountability check-ins for the duration of the 6-week course. You will receive extended access to the online trainings inside the Foundations Hub, for 1 year.
How are the live calls facilitated?
The Bonus Q&A Facebook Live Stream will be held via Facebook. It’s okay if you don’t have Facebook, a recording of this Live will be housed in your online portal.
The Welcome call with Toby as well as the Bonus Progress call with Toby will be held via Zoom. These will also be recorded and housed in your online portal to watch any time.
If you have never used Zoom before we have instructions on how to use it inside your program Hub.
What is ‘the Foundation Hub’?
The Foundation Hub is your online portal where all of your video trainings are housed. You have access to this Hub 24/7 from anywhere in the world. You will have access to this Hub for 12 months, starting from 20th June 2023 until 20th June 2024.
You can also access the Foundations Hub from our App, available to watch on your phone, iPad, or any device.
Is there a Facebook group for this course?
Yes! There is a private Facebook group exclusive to Foundation members only. You will have access to the Facebook group for the duration of the 6-week short course (commencing 20th June 2023). It is not mandatory to join the Facebook group to participate in the short course.
Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.
Will I have a chance to ask questions?
We’ve got you covered!
Your video trainings inside your Foundations Hub will most likely answer the questions that you have.
There will be a bonus Q&A Facebook Live stream and you will have the opportunity to submit a question prior to this call. Given the number of people enrolled in this program we can’t guarantee every question will be answered, however we will choose the most asked and most popular questions submitted. You will walk away from this call with the answers to questions that relate to you.
You will also have the support and guidance of our CFS Health Mentors through the private Facebook group.
Do you cover all time zones?
Yep! We currently have members in 56 countries. Our program is in English and is available to everyone no matter where in the world you are. All live calls will be recorded and a replay available.
Are the live calls recorded?
Yes. All live calls are recorded and the replays will be available inside your Hub.
I don’t have Facebook, can I still join?
Yes! The online Hub with all your trainings is housed on a separate platform to Facebook.
Group interactions and the opportunity to meet other like-minded people will be contained within the private Facebook group however it is not mandatory to join.
We understand that confidentiality is important to many. Some past members have preferred not to be known on Facebook so have joined with a pretend name. You are welcome to do this too.
Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.
What time will the live calls be held?
- Welcome Call with Toby will be held at 7am & 7pm AEST (two times offered to cover all time zones no matter where you are in the world)
- Facebook Live Stream will be held at 12pm AEST
- Bonus Progress call with Toby will be held at 7am & 7pm AEST (two times offered to cover all time zones no matter where you are in the world)
Do I get email support?
No. This short course does not offer any personalised email coaching. Our team can assist with login or membership questions, but no personalised email coaching is available with this short course.
What is the difference between this short course and your main Mentorship Recovery Program?
Our Foundations by CFS Health Short Course is about 5% of our Mentorship Recovery Program. Our Foundations short course does not include weekly coaching calls, workshops, Mindset Specialist, Movement Specialist, Integrative Medicine Lesson Sessions or coaching.
If you are after a more personalised program, we invite you to talk to us about our Mentorship Recovery Program. If you are unsure which program is right for you we suggest starting with our Foundations Short Course so that you can learn our basic teachings and get a feel for our trainings.
We can always schedule a time for you to jump on a call with us to discuss the Mentorship Recovery Program. Please email [email protected] if you would like to book a chat.
Will you offer this short course again?
Maybe. At this time, we don’t have the dates of when this course will be offered again. If you would like to access this program at the lowest price it will ever be offered, make sure to join this time round!
Do you offer refunds?
Considering the type of program this is, this course is non-refundable. Once you have made your purchase, the online trainings are yours for an entire year. Please only choose this short course if you are ready to take the next steps towards your recovery.
