Foundations FAQ’s

We've simplified the recovery journey so you don't have to feel overwhelmed. Inside our Foundations Program, you'll get instant access to a Hub of video trainings - designed to help you kickstart your recovery with clarity and confidence. These are the same proven tools and strategies Toby has used to help over 5,300 people recover from CFS over the past 17 years. You can watch the content anytime, anywhere, at your own pace. All videos are in English and you'll have 12 months of access (from the date that you join).

Alongside the video hub, you'll also receive:

• Access to our private Foundations Members Facebook group - a positive, supportive space with like-minded people on the same journey.
• The CFS Health App - so you can access the program on any device
• Weekly accountability check-ins for the duration of your course
• Weekly live calls held with our CFS Health Coaches, to get you started, get your questions answered, and keep you on track. Details of each of these calls can be found here - https://www.cfshealth.com/foundations2026  All calls are recorded and available inside your Hub for 12 months. The times of calls are held at times suitable for all time zones around the world.
• Bonus access to our brand new TobyAI feature. This access is available for the duration of the 8 week program, only.  

This is an 8-week program with guided support. We're here walking this path with you, you won't be left alone to do it on your own.

The Foundations Short Course is a program focused on tools to start your recovery. You will have access to the private Facebook group and receive accountability check-ins for the duration of the 8-week course. You will receive extended access to the online training inside the Foundations Hub (excluding the TobyAI feature), for 12 months. 

All calls are held via zoom.

These will also be recorded and housed in your online portal to watch anytime. Calls are held at 7am and 7pm Australian Eastern Standard Time - which makes these calls suitable for all time zones around the world. If you have never used Zoom before we have instructions on how to use it inside your program Hub.

The Foundation Hub is your online portal where all of your video training are housed. You have access to this Hub 24/7 from anywhere in the world. You will have access to this Hub immediately when you join and for the next 12 months. You can also access the Foundations Hub from our App, available to watch on your phone, iPad, or any device.

Yes! There is a private Facebook group exclusive to Foundation members only. You will have access to the Facebook group for the duration of the 8-week short course (commencing 17th August 2026). It is not mandatory to join the Facebook group to participate in the short course.

Don't worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.

Yes! We've got you covered.

Inside your Foundations Hub, you'll find video training sessions that cover the most common questions we get asked. You'll also be invited to live Q&A calls with our CFS Health Coaches, where we dig into the most popular and relevant topics each week - so you're very likely to hear answers that apply to your situation, plus plenty you didn't even know to ask.

And your support doesn't stop there. Inside our private Facebook group, our CFS Health Mentors and extended team of CFS professionals are on hand to guide and encourage you, every step of the way.

With training, live calls, and ongoing community support, there’s lots inside this short course to support you. 

Absolutely! We currently support members in 78 countries around the world. Our program is delivered in English and is available to anyone, regardless of where you live.

To accommodate different time zones, we offer two live session times for each call, giving you the flexibility to attend the session that best suits your schedule.

If you're unable to join a live session, don't worry - all live calls are recorded, and a replay will be available for you to watch at a time that's convenient for you.

 Yes. All live calls are recorded and the replays will be available inside your Hub.

Yes! The online Hub, where you'll access all your training and program resources, is hosted on a separate platform and is completely independent of Facebook.

Our private Facebook group is simply an optional space to connect, ask questions, and share experiences with others who truly understand the recovery journey. It's not required to participate in or benefit from the program.

We know privacy matters. If it makes you more comfortable, you're welcome to create a separate profile or join under a different name, as some of our members have.

It's also worth knowing this isn't a typical Facebook group. It's carefully moderated to stay safe, supportive and positive, negative venting isn't permitted, so you'll only find understanding, encouragement and genuine support from people who want to see you succeed.

All live calls are held twice each day at 7:00 am and 7:00 pm AEST (Australian Eastern Standard Time). By offering two sessions for every live call, we aim to accommodate members across all time zones, no matter where you are in the world.

If you're unable to attend either session, don't worry - all live calls are recorded, and replays are available to watch at a time that's convenient for you.

DATES AND TIMES OF THE LIVE SESSIONS

Week 1: Monday 17 August, 7am & 7pm AEST - Welcome call with Toby Morrison

Week 2: Monday 24 August, 7am & 7pm AEST - Baseline 101

Week 3: Monday 31 August, 7am & 7pm AEST - Baseline Q&A

Week 4: Tuesday 8 September, 7am & 7pm AEST - Movement Masterclass

Week 5: Monday 14 September, 7am & 7pm AEST - Movement Q&A

Week 6: Monday 21 September, 7am & 7pm AEST - Bonus call with Toby Morrison

Week 7: Tuesday 29 September, 7am & 7pm AEST - Bonus call - People Pleasing & Boundaries Workshop

Week 8: Monday 5 October, 7am & 7pm AEST - Progress & Lifestyle Integration Masterclass with Toby Morrison

Our team is on hand for any login or membership questions, so you're never left stuck. That said, this short course doesn't include one-on-one email coaching.

You'll still get plenty of guidance along the way through your video trainings, live Q&A calls, and our private Facebook community, where you can ask questions and get support. 

We want you to feel confident this is the right fit, so we'd love for you to reach out to our team with any questions before you enrol, we can help you understand if this is the right course for you. 

Once the purchase of Foundations has been made, we are not able to offer refunds. You will have full access to all training materials for 1 year, so you can revisit them whenever suits you, at your own pace.

Foundations is our introductory short course, designed to help you take the very first steps in your recovery. It focuses on building the essential foundations needed to create stability, better understand your recovery, and begin making meaningful progress.

For many people, Foundations is the ideal place to start.

Our Mentorship Program is our comprehensive recovery program, providing long-term guidance and support every step of the way. You'll have access to experienced coaches who will support you through each stage of recovery - from restoring your health, to rebuilding your strength, and ultimately helping you confidently reintegrate back into everyday life.

Think of the Mentorship Program as the "Netflix of Recovery" - an ongoing resource with coaching, education, live calls, and a supportive community to help you continue progressing throughout your recovery journey.

To put it into perspective, Foundations represents approximately 15% of the content and support included in the Mentorship Program.

At this stage, we don't have dates confirmed for the next Foundations program. We typically aim to run the Foundations short course once each year, and we'll announce the next intake as soon as the dates are confirmed.

Everyone's recovery journey looks a little different, so results will vary from person to person. It's also worth knowing that Foundations is the first step in your recovery, not the whole journey, so we want to be honest about what these 8 weeks can realistically offer.

Foundations is built around a proven three-stage model we've refined over years of working with people with M.E/CFS, Long Covid, POTS and Post Viral Fatigue: first stabilising your energy and finding your baseline, then progressing physically and cognitively, and finally expanding back into the parts of life that matter to you. In just 8 weeks, you'll be starting that process, and some members do see big shifts already, while for others the changes are smaller and more gradual. Both are a normal and valuable part of recovery.

No worries! We'll be working alongside you, teaching you new trainings and recovery information that you can start implementing right away. However, whilst this is a 'done-with-you' program, there's never any pressure to "keep up". With 12 months access and all live calls recorded, you'll be able to move at your own pace.

There's no pressure to keep up in this program, quite the opposite. The team are very well versed in CFS recovery and you won’t get any added pressure and in fact, it will teach you how to make recovery possible for where you are at.