Foundations FAQ’s

We’ve simplified the recovery journey so you don’t have to feel overwhelmed.

Inside our Foundations Program, you’ll get instant access to a step-by-step Hub of pre-recorded video trainings - designed to help you kickstart your recovery with clarity and confidence.

These are the same proven tools and strategies Toby has used to help over 5,300 people recover from CFS over the past 15 years. You can watch the content anytime, anywhere, at your own pace. All videos are in English and you’ll have 12 months of extended access.

Alongside the video hub, you’ll get:

• Access to our private Foundations Members Facebook group - a positive, supportive space with like-minded people on the same journey.
• The CFS Health App - so you can access the program on any device.
• Weekly accountability check-ins for 5 weeks, guided by our CFS Health Mentors.
• 5 x live calls held with our CFS Health Coaches, to get you started, get your questions answered, and keep you on track. Details of each of these calls can be found here - https://www.cfshealth.com/foundations_2025. All calls are recorded and available inside your Hub for 12 months.  

This is a 5-week program with guided support. We're here walking this path with you, you won't be left alone to do it on your own.

There is extended 12-month access to the online course content.

The Foundations Short Course is a 5-week program focused on tools to start your recovery. You will have access to the private Facebook group and receive accountability check-ins for the duration of the 5-week course. You will receive extended access to the online trainings inside the Foundations Hub, for 1 year. 

All calls are held via zoom

These will also be recorded and housed in your online portal to watch any time.

If you have never used Zoom before we have instructions on how to use it inside your program Hub.

The Foundation Hub is your online portal where all of your video trainings are housed. You have access to this Hub 24/7 from anywhere in the world. You will have access to this Hub immediately when you join and for the next 12 months. You can also access the Foundations Hub from our App, available to watch on your phone, iPad, or any device.

Yes! There is a private Facebook group exclusive to Foundation members only. You will have access to the Facebook group for the duration of the 5-week short course (commencing 21st July 2025). It is not mandatory to join the Facebook group to participate in the short course.

Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired.

Yes! We've got you covered.

Inside your Foundations Hub, you’ll find video trainings that cover the most common questions we get asked. But you’ll also be invited to a bonus live Q&A call, where you’ll have the chance to submit a question in advance.

While we may not be able to answer every individual question live (due to the number of participants), we’ll cover the most popular and relevant topics - so you’re very likely to hear answers that apply to your situation. Everyone walks away with helpful insights and practical next steps.

Plus, you’ll have ongoing support inside our private Facebook group, where our CFS Health Mentors and extended team of CFS professionals are available to guide and encourage you.

Yep! We currently have members in 78 countries. Our program is in English and is available to everyone no matter where in the world you are. All live calls will be recorded and a replay available.

Yes. All live calls are recorded and the replays will be available inside your Hub. 

Yes! The online Hub with all your trainings is housed on a separate platform to Facebook.

Group interactions and the opportunity to meet other like-minded people will be contained within the private Facebook group however it is not mandatory to join.

We understand that confidentiality is important to many. Some past members have preferred not to be known on Facebook so have joined with a pretend name. You are welcome to do this too.

Don’t worry, this is not your normal Facebook group. This exclusive Facebook group is a positive space where you can share whilst feeling completely understood. There is no negative venting allowed and you will only be supported, encouraged and inspired. 

All calls will be held at 7am & 7pm AEST (two times offered to cover all time zones no matter where you are in the world)
DATES AND TIMES OF THE LIVE CALLS:

Monday 21st July - Welcome Kick-Off Call
This will have you feeling grounded as you get started with your recovery plan - 7am & 7pm AEST (10pm or 10am London | 5pm or 5am New York | 2pm or 2am Vancouver)

Monday 28th July - Baseline 101
To help you make sure that your routine and structure is right for you, and ready to help you start making progress - 7am & 7pm AEST
(10pm or 10am London | 5pm or 5am New York | 2pm or 2am Vancouver)

Wednesday 6th August - Baseline Q&A
Get any of your recovery questions answered by professionals who 'get it' - 7am & 7pm AEST
(10pm or 10am London | 5pm or 5am New York | 2pm or 2am Vancouver)

Monday 11th August - Movement Masterclass with
Steph Ryan, Exercise Physiologist
How to know when and what to do when it comes to moving your body and feeling good when you’re recovering from CFS - 7am & 7pm AEST
(10pm or 10am London | 5pm or 5am New York | 2pm or 2am Vancouver)

Monday 18th August - Progress Call
How to make progress physically and cognitively,
step by step so you can get back to normal life - 7am & 7pm AEST
(10pm or 10am London | 5pm or 5am New York | 2pm or 2am Vancouver)

*AEST means Australian Eastern Standard Time.

This short course does not offer any personalised email coaching. Our team can assist with login or membership questions, but no personalised email coaching is available with this short course.

We're so confident that you're going to love the program, so the purchase of this short course comes with a 7-day money-back guarantee. If you don’t find the program of value within the first week, we’ll refund your money back. Once you have made your purchase and you find the trainings to be beneficial, they are yours to keep for an entire year

Foundations is our introductory short course where we help you with the very first steps to solidify the foundations of your recovery so that you can gain stability and start making progress.

Foundations is the perfect first step for you to take.

In our Mentorship program we help you every step of the way for the long term. With coaches helping you all the way to integrating back into life. Think of it as the Netflix of Recovery.

The Foundations short course is about 5% of the Mentorship Recovery Program.

We don't have the dates of when the next round of Foundations will be however we try and hold the Foundations short course once a year.